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Anyone else not getting the new Arceus update?

Kelleo

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I thought the update went live yesterday, and I heard it was live, but my system is not receiving it. There's no prompt to get the update when I start the game and searching for an update does nothing. What's going on here? I can't get Arceus (or later Darkrai) if I can't update my game.
 

UxieLover1994

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I didn't get the update right away either, but my Switch and I were in the country at the time, and I managed to get the update once I was home. All I could suggest is checking your internet connection on your Switch, and then have another manual check for updates.
 

Kelleo

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Well, I haven't traveled anywhere with my Switch lately, but I'll at least try checking the connection.
 

Kelleo

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My internet connection is fine, I've tried freeing up system memory and some other things, I still cannot get the update. I'm contacting customer support.
 
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